Terms of Service

Last updated: May 2026

By accessing or using Cuvion ERP you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

1. Acceptance of Terms

By creating an account or using the service, you accept these terms. Updates to the terms will be communicated via your registered email address; changes take effect 30 days after notification.

2. Description of Service

Cuvion ERP is a cloud-based enterprise resource planning platform designed for small and mid-sized businesses. We provide inventory management, invoicing, multi-currency support, reporting, and related tools.

3. User Accounts

You are responsible for the confidentiality of your account credentials. Provide accurate and current information at registration. You are responsible for all activity in your account; notify us immediately if you suspect compromised credentials.

4. Subscription & Billing

Paid plans are billed monthly or yearly. You may upgrade, downgrade, or cancel at any time. Refunds are handled on a case-by-case basis; access continues until the end of the billing period after cancellation.

5. Data Ownership

You own the data you store in Cuvion ERP. We do not claim ownership of your content. You can export your data (CSV/JSON), port it, or delete it at any time.

6. Service Availability

We strive for high availability; SLA details are documented separately. We are not liable for temporary outages caused by maintenance, third-party infrastructure issues, or force majeure events.

7. Termination

We may suspend or terminate your account if you violate these terms. After termination, your data is retained for 30 days before permanent deletion; you may request a final export during this window.

8. Fiscal / Legal Document Disclaimer

Cuvion ERP is a front-office/back-office business software providing internal invoices, orders, inventory, and reporting. Country-mandated LEGAL FISCAL RECEIPTS/INVOICES (Turkey YN ÖKC tickets, Venezuela SENIAT fiscal printer documents, Spain VeriFactu/TicketBAI invoices, Germany TSE receipts, etc.) are NOT generated or validated by Cuvion ERP. Issuance, transmission to the tax authority, retention, and audit of such legal documents is solely the Customer's responsibility, and the Customer is obligated to use their own local approved fiscal device/software/service provider. Cuvion may offer country-specific adapters to streamline these flows (see /admin/fiscal-submissions); however, compliance with each country's regulations remains the Customer's obligation. The Customer acknowledges that Cuvion ERP holds no legal fiscal certification and that this service agreement does not constitute any such warranty.

Legal Inquiries

For legal inquiries: legal@cuvionerp.com